Frequently Asked Questions 

Do you do in-home or office based sessions?

We offer both. Families who prefer in-home are not required to have office sessions, but we may explain that some goals will be more effective in a separate setting and the options for both models. If an office based structure is preferred, families are required to have some parent involved sessions to work on goals more suitable for the home.   

How many hours do you require per week?

We have no minimum requirements for weekly hours. We prescribe hours based on goals, age, family schedules, and other factors. Most of our clients have approximately 4-15 hours of ABA per week. 

How long is your waitlist?

If we have a potential client list, we will ask for information such as location, schedule availability, and insurance carrier. We can’t ever give a projected wait time, but if a spot becomes available that matches your information, we will reach out to you. 

With which insurance companies are you in network?

We are currently in network with Tricare, Anthem, and Optima. 

What do I need to get started?

Requirements vary based on the insurance carrier for covered services, but with all insurance companies you will need an autism spectrum disorder (ASD) diagnosis and an ABA referral from your child’s doctor. It is best to have both documents in hand before requesting services to reduce delays. 

What if I don’t have insurance or my child doesn’t have an autism diagnosis?

ABA is not specific to autism and is beneficial for anyone needing skill development or help reducing non-functional behaviors. We offer a private pay option for families who would like to receive parent coaching or direct support in these categories. 

What behaviors do you assist with?

We can help to reduce any behaviors that hinder the client from living peacefully in their current environment. We can also teach skills such as communication, social interactions, independence for functional living, appropriate classroom behaviors, and so much more.  

What qualifications do you require for your staff?

All our staff hold either a Board Certified Behavior Analyst (BCBA) or Registered Behavior Technician (RBT) credential. All staff are required to complete a federal and state background check.  We also require staff to maintain CPR certifications and undergo HIPAA training.

       Serving Clients in Hampton Roads

Virginia Beach, Chesapeake, and Norfolk

Accepted Insurance

Tricare East, Anthem, Optima, and private pay

Rhiannon completed her undergraduate studies at Norfolk State University in 2015 with a degree in Psychology, and her Master’s degree in Applied Behavior Analysis with an emphasis in autism through Ball State University in 2017. As a Navy veteran and a current military spouse of over fifteen years, Rhiannon has first hand knowledge of the special dynamic that makes up a military family. Throughout her career, Rhiannon has worked with clients primarily ranging in age from 2-9 with a concentration in early intervention through kindergarten. Since becoming an ABA service provider in Hampton Roads in 2016, she has remained committed to the exceptional clients and families she supports and to growing the field of behavior analysis. 


Rhiannon Thayer M.A. BCBA, LBA

phone: (757) 279-8137

fax: (757) 500-0082